1 Introduction
Welcome to 7 Wins. Our Privacy Policy outlines our commitment and responsibilities in protecting your personal data. This policy applies to the 7 Wins website, mobile application, and all associated services.
We believe privacy is a fundamental right. Upholding your privacy on the 7 Wins platform is therefore one of our highest priorities. We only collect information that is necessary to deliver our services.
By using our website, you are considered to have accepted this Privacy Policy. If you disagree with any part of this policy, please contact us.
7 Wins adheres to international data protection standards and is committed to keeping your information secure at all times.
2 What Information We Collect
7 Wins only collects information that is strictly necessary to provide its services. We do not gather any personal data beyond what our Privacy Policy requires.
2.1 Information Collected at Registration
- Full name (as shown on your National ID or passport)
- Date of birth (required for age verification)
- Email address (for communication and verification)
- Mobile Number (Bangladeshi number)
- Residential address
- Payment method details (Mobile Pay, Nagad, Rocket, etc.)
2.2 Information Collected Automatically During Use
When you use 7 Wins, certain information is collected automatically. This data is necessary to ensure the platform's functionality and security.
| Data Type |
Reason for Collection |
Retention Period |
| IP address |
Security & Fraud Prevention |
90 days |
| Device information |
Platform Optimization |
For the duration of the account |
| Login Logs |
Account Security |
1 year |
| Gaming History |
Service Improvement & Dispute Resolution |
5 years |
| Transaction History |
Financial Regulation & Audit |
7 Years |
| Browser Cookies |
Improving User Experience |
30–365 days |
2.3 Identity Verification Information (KYC)
To comply with financial regulations, we may request the following documents:
- National ID (NID) or passport copy
- Recent utility bill or bank statement (for address verification)
- Proof of payment method ownership
- Selfie photo (in certain cases)
KYC documents are used solely for identity verification and are stored with the highest level of security.
3 How We Use Your Data
7 Wins uses your personal information only for specific, legitimate purposes. No data is used in any unauthorized manner under our privacy policy.
3.1 For Service Delivery
- Account Creation & Management
- Deposit & Withdrawal Processing
- Providing gaming services and betting features
- Providing Customer Support
- Bonus & Promotion Management
3.2 For Security & Legal Compliance
- Fraud prevention & anti-money laundering (AML)
- Age & Identity Verification
- Compliance with legal and regulatory obligations
- Ensuring Responsible Gaming
3.3 For Service Improvement
- Analyzing and improving platform performance
- Designing new features
- Personalising the User Experience
- Technical Issue Resolution
3.4 For Communications
With your consent, we may notify you about the following:
- New Promotions & Bonus Offers
- Important Account Notifications
- Platform updates & new games
- Security Alerts
You can unsubscribe from marketing communications at any time. However, important account notifications cannot be turned off.
4 Cookies Policy
The 7 Wins website uses cookies and similar technologies. Cookies are small text files stored in your browser that help improve your user experience.
4.1 Types of Cookies
- Essential Cookies: Required for login sessions and security. These cannot be disabled.
- Functional Cookies: To remember your preferences and language settings.
- Analytics Cookies: To understand how the platform is being used.
- Marketing Cookies: To show relevant promotions (with your consent).
4.2 Managing Cookies
You can manage cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of certain platform features.
5 Data Sharing & Disclosure
7 Wins does not sell your personal data to any third parties. However, limited information may be shared in certain specific circumstances.
5.1 With Trusted Partners
To deliver our services, we work with and share necessary information with the following types of organizations:
- Payment processors (to complete transactions)
- Identity verification services (for the KYC process)
- Game software providers (for gaming services)
- Cloud service providers (for data storage)
All our partners are contractually bound to uphold privacy standards equivalent to our own.
5.2 Legal Obligations
There are certain circumstances under which we may be legally required to disclose information:
- By court order or legal process
- At the request of government or regulatory authorities
- In anti-money laundering (AML) investigations
- In matters relating to national security
Unless required by law, 7 Wins will never share your information without your consent.
6 Data Protection Practices
7 Wins uses industry-leading technology and practices to protect your personal information. At the heart of our privacy policy is a firm commitment to data security.
6.1 Technical Safeguards
- 256-bit SSL/TLS encryption for all data transmissions
- AES-256 encryption for data stored in the database
- Firewall & intrusion detection systems
- Two-Factor Authentication (2FA)
- Regular security patches and updates
6.2 Administrative Safeguards
- Restricted staff access — only authorized personnel can view your data
- Regular privacy and security training for all staff
- Maintaining access logs and audit trails
- Rapid response plan for data breaches
6.3 Response to a Data Breach
In the event of a data security breach, 7 Wins will immediately:
- Will identify and stop the source of the breach
- Will notify affected users within 72 hours
- Will notify the relevant authorities
- Will take necessary steps to minimise harm
7 Data Retention Period
7 Wins retains your data only for as long as necessary. Retention periods are determined by legal obligations, business needs, and privacy policy guidelines.
- Account Information: Up to 5 years after account closure
- Financial Transactions: 7 years (legal obligation)
- KYC Documents: 5 years after account closure
- Gaming History: 5 years
- Support Conversations: 2 years
- Marketing Information: Deleted upon withdrawal of consent
Once the designated retention period ends, your data is securely and permanently deleted or anonymised.
8 Your Rights
7 Wins' Privacy Policy grants you a number of important rights over your personal data. We respect and uphold each of these rights.
8.1 Your Core Rights
- Right to Access: You may request to know what personal information we hold about you.
- Right to Rectification: You may request corrections to any inaccurate or outdated information.
- Right to Erasure: You may request deletion of your data unless retention is required by law.
- Right to Restrict Processing: In some circumstances, you may request that the processing of your data be restricted.
- Right to Withdraw Consent: You may withdraw consent to marketing communications at any time.
- Right to Lodge a Complaint: You have the right to lodge a complaint regarding data protection.
8.2 How to Exercise Your Rights
For any requests regarding your data, email us at support@7wins.click. We will respond within 30 days of receiving your request. Some information may be required to verify your identity.
9 Minor Protection
7 Wins strictly prohibits anyone under 18 from using the platform. Our privacy policy completely prohibits the collection and processing of data from minors.
Age is verified at registration. If an account holder is found to be a minor, the account will be closed immediately and all collected data will be deleted.
If you become aware that a minor is using 7 Wins, please contact us immediately. We will take prompt action.
10 Policy Changes
7 Wins may update this Privacy Policy from time to time. When changes are made, we will take the following steps:
- The date of any policy change will be updated at the top of the page
- For significant changes, a notice will be sent to your registered email address
- A notice will be displayed on the website
- 30 days' notice will be given before any new policy takes effect
Continued use of the platform after an updated privacy policy is published will be considered acceptance of the new policy. We recommend checking this page regularly.
This Privacy Policy was last updated in January 2026.
11 Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy, please get in touch. Our data protection team is ready to assist you.
- Email: support@7wins.click
- Live Chat: Chat icon at the bottom-right corner of the website
- Response Time: Typically within 1–3 hours, up to a maximum of 48 hours
- Data request processing time: Up to 30 business days
For answers to more general questions, visit our FAQ Page See. To learn about Responsible Gaming Responsible Gaming Visit the page.